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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Delgado

Michelle Delgado

September 13, 2024

5  out of  5
rating by Michelle Delgado
"Excelente customer service, Great Prices, Friendly employees"
We responded:
"Thank you MIchelle for the kind Review. Glad to hear that we provided you with excellent customer service and great prices. Thank you for sharing your experience. "
Profile photo of Angelique Miles

Angelique Miles

September 6, 2024

5  out of  5
rating by Angelique Miles
"Great service and very friendly team. Onella is always super helpful when I need to file a claim!"
We responded:
"Thank you Angelique for sharing your experience. Happy to hear that we provided you with great service and that we are a friendly team. That is important to us. Thank you for sharing."
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Dan Chase

September 1, 2024

5  out of  5
rating by Dan Chase
"Wonderful"
We responded:
"Thank you Dan for the kind Review. We always love hearing from our customers. We are here for you if you need anything. Thank you for sharing."
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Fabiola Vargas

August 23, 2024

5  out of  5
rating by Fabiola Vargas
"There prices are really great"
We responded:
"Thank you Fabiola for the great Review. Always happy to hear that we provided good pricing for our customers. Thank you for sharing."
Profile photo of Selena Carranza

Selena Carranza

August 17, 2024

5  out of  5
rating by Selena Carranza
"Kind staff, they always remember who you are."
We responded:
"Thank you Ms. Carranza, we really appreciate hearing from our customers. Glad to hear that the staff has been kind with you."
Profile photo of Telisha Pennamon

Telisha Pennamon

August 9, 2024

5  out of  5
rating by Telisha Pennamon
"The Team at Scott Williams are great!! They are very good at gentle reminders and checking for any and all discounts that may be applied to my account. They are always friendly and knowledgeable. I have had other agents but the Scott Williams team always go above and beyond. If they say they're going to call you they follow up as they state."
We responded:
"Thank you Mrs. Pennamon for sharing your experience. We really appreciate you taking the time to point out somethings, which helps us to continue to provide quality service for our customers. Glad that you were able to receive your discounts and I'm glad to hear that the team was friendly and knowledgeable. We will continue to provide you and our customer's quality service. Thank you for sharing."
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tori sica

August 5, 2024

5  out of  5
rating by tori sica
"Recently switched over to State Farm and have such a positive experience so far! They do such a great job at making sure you have all your documents. So far I’m very happy I chose State Farm."
We responded:
"Thank you Tori for sharing your experience and welcome aboard. We are super happy to have you here, and I am super happy to hear that so far so good. Please don't hesitate to let us know how we can serve you. Thank you."
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James Florence

August 2, 2024

5  out of  5
rating by James Florence
"Anallely Villeda was awesome and so so helpful. She did her best to get me THE best price possible. Perfect service!"
We responded:
"Thank you James for sharing your experience. We love to hear from our customers. I am super happy to hear that Anallely provided awesome service and at the good price. Thank you for being the best part of our day."
Profile photo of Vinicia Glass

Vinicia Glass

August 1, 2024

5  out of  5
rating by Vinicia Glass
"Thank you for being there for me when I needed your service! I appreciate you State Farm Family!!!"
We responded:
"Hello Vinicia, thank you for sharing your experience. Happy to hear that we were there for you when you needed us the most. That is our job!! Please don't hesitate to let us know if you need anything else, we are here for you like family... Thank you"
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Lisa Wright

August 1, 2024

5  out of  5
rating by Lisa Wright
"I’ve been with State Farm for over 20 years and the service is great"
We responded:
"Thank you Ms. Wright for sharing your experience. Thank you for being such a loyal customer. We are here for you, anything that you need, please don't hesitate to let us know. We appreciate you."
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BJ

July 24, 2024

5  out of  5
rating by BJ
"Excellence across the board!"
We responded:
"Thank you BJ for sharing your experience and thank you for your support. We always like to hear from your customers. Thank you for being the best part of our day!"
Profile photo of Malia Powell

Malia Powell

July 11, 2024

5  out of  5
rating by Malia Powell
"Excellent first impression and customer service experience. I spoke with Anayelly and she was more than helpful, fast and efficient with finding us the best quote available for our insurance. The call was very pleasant and informative. I would highly recommend this office for anyone looking for coverage!"
We responded:
"Hello Ms. Powell and thank you so much for sharing your experience. I am super happy to hear that you had an excellent first impression, that is important to us, and I am glad to hear that Anallely provided you with great customer service. You are the reason that we do what we do, thank you for the recommendation and welcome aboard, we are glad to have you."
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Parasia Cook

July 10, 2024

5  out of  5
rating by Parasia Cook
"Very good customer service and very patient and knowledgeable about services. Thanks"
We responded:
"Thank you Ms. Cook for sharing your experience. We always like to hear from our customers. Glad to know that our team provided you with good customer service and that we were patient and knowledgeable about our services. This is important to us to properly serve you. Thank you."
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karlaxo

July 2, 2024

5  out of  5
rating by karlaxo
"Been with statefarm since I was 18! Definitely recommend"
We responded:
"Thank you Karlaxo for sharing your experience. We always enjoying hearing from our customers. Also, thank you for being a loyal customer and for your recommendation."
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Thailer Rangel

June 25, 2024

5  out of  5
rating by Thailer Rangel
"Adriana excelente servicio muy amable"
We responded:
"Thank you Mr. Rangel for sharing your experience. Glad to hear that Adriana provided you with excellent and friendly service. We are happy to have you as a customer and we are here to serve you. Gracias por compartir."
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Dulce Villarejo

June 24, 2024

5  out of  5
rating by Dulce Villarejo
"Great Customer Service! We spoke to Adriana she was very helpful and took her time to explain process and quote! Highly recommended"
We responded:
"Thank you Ms. Villarejo for the kind Review. So glad to hear that Adriana took good care of you, she explained the process and gave you a good quote. We are here for you, please don't hesitate to let us know how we can serve you. Thanks for sharing!!!"
Profile photo of Kodzovi Nyadanou

Kodzovi Nyadanou

June 18, 2024

5  out of  5
rating by Kodzovi Nyadanou
"My experience with this office has always been great, I came in today for a review Adriana helped answer all questions and gave me amazing service."
We responded:
"Thank you Mr. Nyadanou for sharing your experience. Glad to know that Adriana conducted your Account Review, and she took good care of you. You are the reason that we are here. Thank you for sharing!"
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Tangie y Thomas

June 17, 2024

5  out of  5
rating by Tangie y Thomas
"I would like to thank the ladies at SCOTT WILLIAMS STATE FARM for checking on me for being patient with me for helping me and for their personality and good Customer Service thank you so so much ladies. It’s been a pleasure knowing you and meeting you in person I came to you first and you guys accepted me and I thank you so very much, and this is Tangie THOMAS. Have a wonderful and blessed day."
We responded:
"Thank you Ms. Thomas for the kind Review. We always like to hear from our customers and members in the community. Glad to know that we were able to help you and that we provided you with good customer service, that is what this is all about. Please don't hesitate to let us know if you need anything. Wishing you many blessings. Thank you."
Profile photo of LeeClois Bolar

LeeClois Bolar

June 4, 2024

5  out of  5
rating by LeeClois Bolar
"I've been receiving great customer service from the team since switching from a competitor! I certainly appreciate the team for making the transition easy!"
We responded:
"Thank you so much Ms. Bolar for sharing. We really appreciate you being onboard with us, and I am glad to hear that the transition was easy. We are here for you, please don't hesitate to let us know how we can serve you. Thank you."
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Nicole King

May 28, 2024

5  out of  5
rating by Nicole King
"Great customer service , it's really great to have someone like Adriana to really explain everything about your policy to you. Thank you Adriana and Scott Williams State Farm Agency."
We responded:
"Thank you Ms. King for the great Review. We really appreciate you taking the time to share your experience. We are equally happy to hear that we provided you with great Customer Service, that is important to us. We are here for you anytime that you need us. Thanks for sharing."
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kirk express

May 22, 2024

5  out of  5
rating by kirk express
"Excellent work thanks for all you do"
We responded:
"Hello Kirk, thank you for the kind Review, we strive to provide excellence for our customers in all that we do, and we appreciate you acknowledging, this helps us to continue striving. Thank you very much."
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Raylan Baxter

May 14, 2024

3  out of  5
rating by Raylan Baxter
"I have been with this agency for a little over a year now. First, I would like to acknowledge that Scott Williams sent me a birthday card and a card for the Christmas holiday which was very personable and kind. I have never received a card from my insurance provider before. Next, I would like to include that whenever I call about payment via phone Onella M. or someone else is always available. However, there are things that I feel are areas of improvement. First, the couple times I have came in person to the store it was closed DURING business hours. Secondly, the representatives call at least once to twice a month asking if I would like to add any bundle deals to my insurance. If I said no last month the answer is still no 3 weeks later. I feel like these calls are very excessive. Lastly, I was recommended to take the Drivers Safety Course online to receive a lower insurance rate which I did. I completed it and printed out my certificate. I called State Farm to ask if they would like me to bring them the certificate so I can show proof I completed the course and they can apply the discount to my insurance, and they said no. The representative stated that the program will alert them that I completed the course, and then the discount will be applied. I did the course in the beginning of the year, and as of May 2024 when I talked to Onella about my policy she suggested that I take the course for a discount. When I reminded her that I already completed it she stated that the discount was never applied to my policy…."
We responded:
"Hi Ms. Baxter, thank you for sharing your experience, although it is not the rating we prefer, it is very important for us to make sure our customers are heard and appreciated. If you have any further questions or concerns, I will be happy to speak with you directly. Thank you."
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Elgin Wright

May 4, 2024

5  out of  5
rating by Elgin Wright
"I would like to give flowers and and show my appreciation for three of the best agents I’ve ever delt with at Scott Williams office. Adrianna, Onella, and Annellely for an outstanding, supreme Job on taking care of me. Their customer service skills is unmatched, Adrianna came in the office just for me on a Saturday to make sure I got the rite coverage on my vehicle because their system shut down on Friday when they were closing. They really know how to make customers feel special!!"
We responded:
"Thank you so much Mr. Wright for the kind and very detailed Review. We pride ourselves on providing excellent customer service and your remarks encourages us to continue to strive for that. We are here for you. Thank you for sharing your experience and thank you for being the best part of our day!"
Profile photo of Linda Henderson

Linda Henderson

May 3, 2024

5  out of  5
rating by Linda Henderson
"Adriana was able to help me set up my defensive driving quickly and smoothly."
We responded:
"Thank you Ms. Henderson for sharing your experience. Glad to hear that Adriana was able to get your Defensive Driving Course set-up, we want to make sure you get all the discounts that you are entitled to. Thank you for sharing."
Profile photo of KMM

KMM

April 30, 2024

5  out of  5
rating by KMM
"Onella is knowledgeable, professional and friendly. She walked me through my bundle coverage, monthly payment and answered all my questions - highly recommend."
We responded:
"Hello Keith and thank you so much for the kind Review and recommendation. I am glad to hear that Onella and our team were knowledgeable and professional when working with you recently. It is important to us to make sure you receive the first-class service that you deserve. Thank you for sharing."