Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eva Alvarez

Eva Alvarez

April 29, 2025

5  out of  5
rating by Eva Alvarez
"Amazing customer service from Anallely."
We responded:
"Thank you Eva for sharing your experience. So glad to hear that Anallely provided you with amazing customer service, we pride ourselves of doing that for each and every customer. Thank you for being the best part of our day."
Profile photo of mary jane

mary jane

April 29, 2025

5  out of  5
rating by mary jane
"Hayley at State Farm was so helpful to me. I was wanting to get life insurance for my granddaughter. Hayley was so patient with me, as I had so many questions. She answered them all and guided me thru this process and helped me pick the best policy for my needs. I recommend her to anyone needing insurance!"
We responded:
"Thank you so much Mary for the very kind Review. Glad to hear that Hayley took good care of you and that she helped guide you through this process. We are grateful for you as our customer, and it is important to us to provide you with the quality service you deserve. Thank you,"
Profile photo of Elijah

Elijah

April 26, 2025

5  out of  5
rating by Elijah
"Good prices and good service"
We responded:
"Thank you Elijah for the kind Review. We are happy to provide quality service at a good price. Thank you"
Profile photo of Luz Andres

Luz Andres

April 25, 2025

5  out of  5
rating by Luz Andres
"I am happy with this Car insurance company. The staff is always willing to help and I do recommend State Farm as an excellent car Insurance."
We responded:
"Thank you so much Luz for sharing your experience and thank you for the recommendation. We strive to make sure that we meet the needs of our customers, so thank you for being the best part of our day!"
Profile photo of Eugenia Davis

Eugenia Davis

April 19, 2025

5  out of  5
rating by Eugenia Davis
"Many thanks to Christine M. for making sure I was covered during a complicated move. Christine cut to the chase and found the best solution for me. She was knowledgeable, responsive and an excellent communicator!"
We responded:
"Thank you so much Ms. Davis for the kind and detailed Review! We really appreciate hearing from our customers. Super happy to hear that Christine was knowledgeable, responsive, and provided excellent communication. We pride ourselves on providing excellent customer service, so this is good to hear. You are welcomed here, and we look forward to a long-lasting partnership."
Profile photo of Lisa Johnson

Lisa Johnson

April 17, 2025

5  out of  5
rating by Lisa Johnson
"Christine is always very helpful and has great customer service. I love being a client of this office."
We responded:
"Thank you Ms. Johnson for sharing your experience. We value you as our customer and we appreciate you providing us feedback. I am glad to hear that Christine is always helpful and provides great customer service. Thank you."
Profile photo of Ed Doran

Ed Doran

April 15, 2025

5  out of  5
rating by Ed Doran
"Hayley and Onella were very helpful answering my questions about switching my home and auto insurance to State Farm. Both of them are very knowledgeable and professional, and they made the move to State Farm easy."
We responded:
"Hello Ed and welcome on board. We are happy to have you at State Farm and in particular the Scott H. Williams Agency. I am really happy to hear that Hayley and Onella were very helpful, very knowledgeable, and very professional, in helping to answer your questions and assisting you with home and auto bundle. You are the reason we do what we do. If you ever need anything, our staff is here to assist you, and I am always available as well. Thank you so much for sharing your experience."
Profile photo of Bastien Hudson hudy

Bastien Hudson hudy

April 7, 2025

5  out of  5
rating by Bastien Hudson hudy
"Christine Matalbert was very helpful! She provided me with the best rates and explained everything thoroughly! I definitely recommend getting your insurance needs met here at Scott Williams State Farm Agency!"
We responded:
"Thank you Bastien for your thoughtful and very detailed Review. We pride ourselves on providing thorough overview of our policies and strive to provide top-notch service at affordable rates. Glad to know that Christine took good care of you. Thank you for sharing."
Profile photo of S. Kingpen

S. Kingpen

April 4, 2025

5  out of  5
rating by S. Kingpen
"Best price I found so far! Onella was great!"
We responded:
"Thank you Kingpen for sharing your experience. I'm glad to hear that Onella took good care of you and that the price was affordable. Quality service at an affordable price, that's what we strive for! Thank you."
Profile photo of Shadow ofATL

Shadow ofATL

April 2, 2025

5  out of  5
rating by Shadow ofATL
"Haley did a great job of providing auto insurance quotes today, very informative"
We responded:
"Thanks so much for your input. Glad our team was informative and able to provide the auto insurance quotes you needed. Thank you."
Profile photo of Barbara Jamerson

Barbara Jamerson

March 31, 2025

5  out of  5
rating by Barbara Jamerson
"I like that I am informed on all issues/changes that affect my insurance needs and updates."
We responded:
"Thank you Barbara for sharing your experience. I am super happy to hear that the team kept you informed on any changes or updates regarding your policies. It is important to us to make sure that all customers are informed regarding their insurance needs. Thank you for sharing."
Profile photo of Esteban Urrutia

Esteban Urrutia

March 28, 2025

5  out of  5
rating by Esteban Urrutia
"ellos son muy amables en su atención 🙏😊👍"
We responded:
"Gracias Esteban por tu Review, estamos felices de tenerle como cliente."
Profile photo of Michael Fair

Michael Fair

March 27, 2025

5  out of  5
rating by Michael Fair
"I am writing to express my sincere appreciation for the outstanding customer service given by Ms. Christine Matalbert, my State Farm agent. Your professionalism, attention to detail, and commitment to ensuring I have the best coverage for my needs have truly stood out. From our first interaction, I was impressed by your patience in answering all of my questions and taking the time to explain the options available. Your prompt responses and dedication to providing excellent service have made a significant difference, and I always feel confident knowing that I can rely on you for support. It is rare to encounter such a high level of customer care, and I wanted to take a moment to personally thank you for your efforts. You have made my experience with State Farm both pleasant and reassuring, and I look forward to continuing our relationship. Thank you again for your exceptional service. It’s truly a pleasure working with you! Sincerely, Michael Fair"
We responded:
"Thank you Michael for your very detailed and passionate Review. We truly enjoy hearing from our customers. Your input allows us to make the necessary adjustments to ensure that our customers are heard and are satisfied. It is important to us to continue to provide exceptional service for our customers, so thank you for being the best part of our day!!"
Profile photo of SIMON JAMES PUTERSOON

SIMON JAMES PUTERSOON

March 12, 2025

5  out of  5
rating by SIMON JAMES PUTERSOON
"I had an excellent experience working with Agent Christine Matalbert at Scott Williams State Farm Agency! She made the entire process of getting both car and life insurance smooth and easy. Christine was very knowledgeable, patient, and took the time to understand my needs. She helped me find the best coverage at great rates. I truly appreciate her professionalism and dedication to finding the best options for me. Highly recommend her for anyone looking for quality insurance services!"
We responded:
"Thank you Simon for your very detailed and informative Review. It is really important for us to hear from our customers, this helps us and encourages us to continue to provide high level customer service. I am also glad to hear that Christine was knowledgeable, patient, and took the time to understand your needs. This is why we do what we do, so thank you so much for sharing your experience. We look forward to working with you for years to come!"
Profile photo of Azhane Elliston

Azhane Elliston

March 12, 2025

5  out of  5
rating by Azhane Elliston
"Thank you for the amazing service on today! The virtual call was smooth and helpful. Really appreciate the support! I look forward to having my services with you all."
We responded:
"Thank you Azhane for sharing your experience. I will have you to know that you are the first customer to experience our Virtual Call to review your account. This is new technology that we will be deploying in the days to come. So I am super happy to hear that it went smoothly. I am even more excited now to service our customers using this Virtual technology. Thank you so much for sharing your experience, this made my day!"
Profile photo of Ronnie Crane

Ronnie Crane

March 12, 2025

5  out of  5
rating by Ronnie Crane
"Absolutely BEST customers service. Will recommend.!!"
We responded:
"Thank you so much Ronnie for your input. We always enjoy hearing from our customers. I am really glad to hear that our office provided you with Top Notch customer service, that is very important to us, and you deserve that. Thank you for sharing."
Profile photo of ashley hill

ashley hill

March 6, 2025

5  out of  5
rating by ashley hill
"State agents are the best enjoyed talking them."
We responded:
"Thank you so much Ashley, and we enjoy talking to you too. Thanks for sharing your experience and thanks for being the best part of our day!"
Profile photo of lysenar fevrin

lysenar fevrin

March 5, 2025

5  out of  5
rating by lysenar fevrin
"I received the best service ever with the amazing agent to me Christine matalbert"
We responded:
"Thank you lysenar for sharing your experience. I am happy to hear that Christine provided you with great service, that is very important to us. You are always welcome here and thank you so much for your input."
Profile photo of Valkens Fisher gue Belon

Valkens Fisher gue Belon

February 28, 2025

5  out of  5
rating by Valkens Fisher gue Belon
"I am really happy with the service because the agent takes the time to listen to my requests. Christine Matalbert is a good agent, she knows how to do her job."
We responded:
"Thank you Valkens for sharing your experience, it means a lot to us. We work really hard at provided top notch service to our customers and your words are very encouraging. I will make sure Christine is aware of your positive Review. Thank you very much."
Profile photo of Antonio Simms

Antonio Simms

February 28, 2025

5  out of  5
rating by Antonio Simms
"Im happy with the service Christine matalbert thanks you for everything"
We responded:
"Thank you Mr. Simms for your input, we truly value you as a customer and enjoy hearing from you. Glad to know that you are happy with the service our Agency and in particular Christine provided. Thank you. "
Profile photo of Jeff Claeson

Jeff Claeson

February 27, 2025

5  out of  5
rating by Jeff Claeson
"Scott and his team are fantastic. I was having issues with a different company that shall remain nameless and made a call to Scott and made an appointment to see him. One of the best moves I have made. I saved a bunch of money and have personalized service which is a huge plus in my book. Just yesterday I called to ask a question and someone answered a phone. For all your insurance needs be sure to contact Scott and his team."
We responded:
"Good to hear from you Mr. Claeson and thank you for sharing your experience. Super happy to hear that we were able to help you save money and that we provided you quality personalized service. This encourages us to continue to work hard and strive to meet the needs of our customers. Thanks for being the best part of our day!!"
Profile photo of Kiban Hurvey

Kiban Hurvey

February 26, 2025

5  out of  5
rating by Kiban Hurvey
"Onella Was wonderful best customer service I ever had like a great neighbor’s State Farm is there"
We responded:
"Like a Great Neighbor State Farm is there!! That's right Mr. Hurvey, and thank you for sharing your experience, we really appreciate it."
Profile photo of Hannagale Hardimon

Hannagale Hardimon

February 19, 2025

5  out of  5
rating by Hannagale Hardimon
"The staff at this State Farm office is Amazing!!! They protect our home and auto. We are Veteran and they made sure we had the best rates. Now I'm just waiting to meet Jake... From State Farm🙂 Thanks guys"
We responded:
"Hello Hannagale Hardimon, thank you so much for your service to this country and thank you so much for taking the time to share your experience with State Farm Scott H. Williams Agency. Even though I am not Jake, however I am happy to hear that our staff was amazing and took good care of your home and auto coverages. This is what it is all about. Thank you so much for sharing! "
Profile photo of Terry Douglas

Terry Douglas

February 14, 2025

5  out of  5
rating by Terry Douglas
"My old homeowners insurance company kept going up on my premiums to the point I could afford it. And they did not want to work with me. (It was like pay our price or loose your insurance)! This State Farm agency is very close to where I live, so I stopped in to see what they could do. The young lady (Hayley) that helped me was very polite, professional and explained everything as she went along with what they could offer. When she was done, I saved a good $125.00 a month. She help set up my automatic draft on the day of the month I requested for my premium payments. And she was not pushy at all. If anyone feels they are paying too much for their insurance I would highly recommend to stop by this office and see if they can help. I'm sure they can. Wonderful people to work with. And Hayley should get a raise!"
We responded:
"Thank you very much Mr. Douglas for your very detailed Review and for sharing your experience. This is extremely helpful for our team as we continue to strive for excellence. I am really glad to hear that Hayley took good care of you and ultimately, she was able to help you save money and of course you are getting quality coverage from State Farm. Thank you so much for your recommendation and we are super happy to have you onboard. Thank you."
Profile photo of Gee Bee

Gee Bee

February 13, 2025

5  out of  5
rating by Gee Bee
"Anallely was ever so helpful with answering my questions and made the process painless. Thank you!!!"
We responded:
"Thank you Gee Bee for sharing your experience. We really appreciate hearing from our customers. I'm glad that Anallely was very helpful and took good care of you during this process. Thank you."